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Refund policy

Returns & Exchanges

We want you to love your piece. If something isn't right, you may return it within 15 days of delivery, provided it meets the following conditions:

  • The garment is unworn, unaltered, and in its original condition
  • All tags remain attached
  • The item is returned in its original box and tissue paper — exactly as it was sent

Returns that arrive without all tags, or without the original packaging, cannot be accepted.

Refunds: We do not offer cash refunds. All approved returns are issued as store credit, redeemable toward any future purchase.

To begin a return, please contact us within the 15-day window and we will share the return instructions.

— Jhoan Sebastian Grey