Refund policy
Returns & Exchanges
We want you to love your piece. If something isn't right, you may return it within 15 days of delivery, provided it meets the following conditions:
- The garment is unworn, unaltered, and in its original condition
- All tags remain attached
- The item is returned in its original box and tissue paper — exactly as it was sent
Returns that arrive without all tags, or without the original packaging, cannot be accepted.
Refunds: We do not offer cash refunds. All approved returns are issued as store credit, redeemable toward any future purchase.
To begin a return, please contact us within the 15-day window and we will share the return instructions.
— Jhoan Sebastian Grey
